Registrant Liaison
Volunteering Opportunity Description
Choral Mosaic 2020 is a new choral music festival that welcomes choirs from around the world to explore the joy of choral music. Taking place on June 26-27, 2020, Choral Mosaic welcomes singers and choral music lovers of all abilities to perform and attend workshops geared to the community choir singer. All delegates who attend will have an opportunity to perform, with no audition required. We are a non-profit organization. www.choralmosaic.com
Choral Mosaic 2020 seeks a qualified volunteer for the position of Registrant Liaison, reporting directly to the User Experience and Logistics Chair.
Responsibilities:
Other Responsibilities may include:
Required Qualifications
Interested Applicants please email Ewa Romanowicz at eromanowicz@mississaugafestivalchoir.com
Choral Mosaic 2020 seeks a qualified volunteer for the position of Registrant Liaison, reporting directly to the User Experience and Logistics Chair.
Responsibilities:
- Monitor and answer emails from registrants;
- Make calls to registrants if required;
- Guide registrants on password changes and password resets;
- Assist registrants with technical aspects of workshop selection and workshop changes;
- Delegate registration questions to the appropriate department if needed;
Other Responsibilities may include:
- Record questions and answers to build a Q&A site;
- Work with the User Experience and Logistics Chair to identify trends in registrant queries and messages;
- Provide updates to the Steering committee on workshop registrations;
- Run and/or create reports as needed.
Required Qualifications
- Excellent written and verbal communication skills.
- Excellent Customer service skills.
- Previous experience in data entry
- Basic knowledge of database or database query would be an asset (Access, SQL, etc.)
Interested Applicants please email Ewa Romanowicz at eromanowicz@mississaugafestivalchoir.com
